![]() ![]() Since the C: drive is scrambled, is there any way to locate the email address my mom (or someone at Staples) used to initially login to the Windows 10 in the recovery drive X: or in the BIOS? Tricks like obviously do not provide me with any useful information. However, under "manage recovery keys" no keys have been uploaded.Ĭan someone provide me with a reason why no recovery keys were uploaded if the account was mine (local or not I don't recall), with admin privileges (domain user or not I don't recall)? ![]() In my MS account, on another machine, I find the laptop listed among my other devices with serial number. After a successful restart, I played in the new OS for a while before being prompted for more updates, which I agreed to. Select the Manage BitLocker Control Panel app from the list of search results. ![]() I created a MS account for myself, gave myself administrator rights, and deleted her old account.įast-forwarding, I was prompted to upgrade the OS from Windows 10 to 11 for free. Tap the Windows Start button and type BitLocker. Basically, I inherited my mom's HP laptop in 2022. ![]()
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